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Setup in 4 steps

You need a Windows PC in the shop that is on the same network as your receivers (cable or Wi-Fi) and stays switched on. The receivers (Sky Q, Vu+, DAZN box) are also switched on and on the network.

Sign in and on the home page click “Download agent” . The agent is a small program that connects your receivers to Digital-SAT — your location’s key is already included in the download.
Open the ZIP file (right-click → “Extract All”) and double-click DigitalSat.AgentInstaller.exe . If Windows shows “Windows protected your PC”: “More info” → “Run anyway”. Then click “Install”. From now on the agent starts automatically with the PC.
After about a minute the top shows “Agent online”. The agent finds your receivers on its own. If one is missing: at the bottom left, “+ Add receiver” → “Search network”, or enter the name and IP address.
Setup is free. To start switching, click “Try free for 14 days” in the banner at the top, choose a plan and add a payment method — the trial starts with that click.

Digitürk box: It is controlled through an IR transmitter (Irdroid) on the PC. “+ Add receiver” → type “Digitürk (IR)”. You add channels via “Edit” above the channel tiles: name and channel number from the Digitürk channel list.

DAZN box: The first time it connects, the TV on the box asks “Allow USB debugging?”. Use the box’s remote to tick “Always allow” and press “OK”, otherwise the box stays red.

New PC in the shop? “Agent setup” at the top (for the owner) shows the download again — and the owner updates the agent there when a new version is available.

Using the dashboard

On the left are your receivers. Click one to control it. Dot green = on, yellow = standby, red = unreachable.
At the top center you see what is playing. The buttons next to it: “Turn on”/“Standby” turns the box on or off, “Picture” (Vu+) shows a snapshot of the current TV picture, “Remote” opens a remote like the one at home.
“Channels”: click a channel and the box switches. The search field finds channels faster.
“Live matches” (Event Switcher, in the Pro plan): shows the matches in progress with all channels the location receives. Each channel button names the box it switches — so you don’t have to select it on the left first. With a TV wall, the list then asks which TV it should play on.
Scheduling matches (beta): for a match that hasn’t started yet, tap “Schedule” at the top of the card and pick the TV — at kick-off the location switches by itself. It picks the box and channel on its own; occupied TVs and TVs you switched by hand stay untouched. Without an HDMI matrix you pick the box instead of the TV: at kick-off it switches to the right channel by itself. Tapping again removes the schedule.
“TV guide” at the top opens the TV guide with all of today’s matches.
Several locations: switch between locations at the top, or use the selection list if you have many.
On your phone: tap a receiver and the controls open; “← Overview” takes you back. Tip: add the page to your home screen and it starts like an app.

Add-ons: TV wall, TVs, Odds

TV wall: With an HDMI matrix you distribute the boxes across your TVs. The TV wall then appears on the right: pick the source (receiver) at the top, then click the TV.
“TVs On”/“Off” at the bottom left turns all TVs in the shop on or off. “Off” asks for confirmation first.
Odds: TVs show live odds. Choose “Tiptorro” on the left, pick an odds page, click the TV. Works without an HDMI matrix too.

Pro includes the TV wall and TVs on/off. With Basic you book both as one upgrade: at checkout or later under “Subscription”. Booked means unlocked immediately.Price per location (net): TV wall + TVs on/off 10 € / month.Odds are available on request. Add-ons are billed monthly; yearly billing (10 monthly prices) is only available together with the plan, i.e. at checkout or when changing plans. Add-ons booked later are charged pro rata immediately; canceled add-ons end immediately, without a credit. If a payment fails only for add-ons, only those end; the plan and location keep running.You source the devices yourself; we help with setup via remote access (contact form below, topic “Setup”).

Compatible devices: TV wall + TVs on/off: ATEN VM0808HA, VM0808H or VM5808H (video wall) HDMI matrix; Vestel TVs and Hisense signage (Samsung professional displays on request) · Odds: Vestel TVs on the same network as the agent

Subscription & invoices

Newly signed up: you set up the agent and receivers for free; switching starts with the trial — 14 days free from trial start. All add-ons are included in the trial. You add a payment method; you are only charged after the trial, for the plan with the add-ons you selected. Canceling before then costs nothing.
Basic: control of your receivers. Pro: everything included – Basic, Event Switcher (switch live matches with one click), TV wall and TVs on/off.
Change plan, billing cycle and add-ons: at the top “Subscription” or above the channel list “Manage subscription”. Changes take effect immediately: add-ons booked later and plan changes are charged pro rata right away; canceled add-ons end immediately, without a credit. From there you can also reach payment method, invoices and cancellation. Only the account owner sees this.
You maintain contact person, phone and the addresses of your locations at the top under “Company”. Subscription customers change the billing address and VAT ID in the customer portal (under “Subscription”); they then apply to the next invoice too.
Payment failed? You will get an email; the location keeps running for 3 more days and is then locked until all open invoices are paid. You can pay via “Pay now” under “Subscription” or, once locked, on the home page. After that everything continues without any new setup.
Paying yearly means paying for 10 months and using 12. Add-ons you add individually later are billed monthly until you change plans.
Another location? At the top, “+ Location” (owner): its own agent key, its own receivers, its own subscription — all subscriptions run under one customer account with one billing address. The free trial is available once per customer.

If something doesn’t work

Everything red, “Agent offline” at the top: The PC in the shop is off, in sleep mode or has no internet. Switch the PC on and the agent starts by itself. Turn off power saving (“Sleep”) on the PC.
A receiver is red: Is the box switched on and on the network? Sky Q and Vu+ boxes are found again automatically within a few minutes after getting a new IP address. For other boxes: “+ Add receiver” → “Search network”.
DAZN box stays red: On the box’s TV, answer the “Allow USB debugging?” prompt with “Always allow”.
No channels in the list: Vu+: click “Bouquets” at the top. Sky Q: click “Scan” at the top. Digitürk: click “Edit” above the channel tiles and enter channels with their channel numbers.
Box doesn’t switch: Wait up to 10 seconds and click again. If that doesn’t help, write to us.
Forgot password: On the sign-in page, click “Forgot password?”.

Contact

Write to us and we’ll reply by email. For a setup (TV wall, TVs on/off, Odds, Digitürk) we’ll get in touch and arrange an appointment.